BoatHouse Kitchen & Swan Dive - Lakeside igloo rental
Frequently Asked Questions
Where are the igloos located?
Our igloos are located on our lakefront patios and outdoor Swan Dive bar. You will check-in for your reservation at the host stand.
How many people fit in one igloo?
We have 8 igloos that fit up to 8 people. We also have one heated 17 top pontoon that sits on the water.
How do I make a reservation?
Book online through our website. Book over the phone by calling 317-376-1882.
Are kids allowed in the igloos?
Yes, kids are allowed.
Does everyone in my party have to eat or drink?
No, but each igloo has a minimum spend. Up to 8 guests may join you in your igloo as long as you meet the minimum spend.
Are igloos heated?
Igloos come equipped with up to two heaters, but we recommend you still dress for an outdoor climate. Please do not adjust heater settings or tamper with power. Ask your server for assistance.
What is the season length for the igloos?
Our igloos will be available until March 2024, weather dependent.
Is there a time limit for igloo reservations?
All igloo reservations are 2-hour increments.
Pricing:
· A required deposit of $50 and minimum spend (not including tax & gratuity) is required to reserve the igloo. This applies to food, drink and merchandise purchases.
**Your deposit will be credited to your final bill.
o $200 for Monday through Thursday bookings
o $250 for weekend bookings
Booking Fee:
· A $50 deposit will be taken at the time of your online reservation in order to officially reserve a date. This is a charge that will go toward your total on the day of.
· This deposit can be refundable if cancellation is received within 2 weeks prior to your reservation. This refund may take up to 7-10 business days.
· Boathouse Leadership must be contacted directly for all cancellations, 317-376-1882
· All strollers, wagons, etc. must be left outside of the igloos
Food:
· Guest will have access to all regular menu items + specials
Drinks: Bar Service Options:
· Guest will have access to all available beer, wine, cider & seltzers
Additional Policies & Procedures:
· All details such as special requests or questions must be finalized two days prior to the date of the booking.
· No outside food or beverages are permitted in the igloo with the exception of a celebration cake.
· Guests will have the igloo for 2 hours. After the 2 hours are up guests will be asked to exit the igloos so the igloos can be thoroughly cleaned and disinfected for the next reservation. No exceptions.
· Absolutely no smoking inside of the igloos, this includes e-cigarettes/vaping. When smoking outside please use the cigarette disposal unit.
· No open flames, confetti or glitter allowed.
· If any damage occurs, including use of glitter or confetti, the host will be held responsible for the costs.
· Igloos will be heated to the best of our ability, but they are still located outside! Please dress appropriately.
· The Boathouse reserves the right to modify any and all reservations due to but not limited to weather, safety of staff/guests, double bookings, etc. If the Boathouse has to cancel a reservation, a full deposit refund will be issued to the host. This decision will be made by The Boathouse and is not contingent on guests’ requests.
